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SHIPPING & RETURNS

SHIPPING POLICY

Shipping Cost are charged at a flat rate of $10/order.
USPS – several classes. 

UPS

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We ship all orders within 2 business days of receiving a cleared payment.  While Zelle and Apple Pay are instant payment methods, All orders are shipped priority mail. The average time to receive an order is 1 – 7 business days. We ask all customers to contact us if a package is still not received after 7 business days so we can investigate.

​​RETURN & EXCHANGE POLICY​

We accept returns for domestic (USA) orders within 5 business days of receiving your order provided the items and packaging are being returned in their original condition and the buyer arranges and purchases the return shipping.

We do NOT accept returns for international orders for any reason.

Our goal is to provide our customers with safe and quality products, however for safety and security we do not open or test any of the products we sell. If you receive a defective product, we will do our best to assist you in contacting the manufacturer but as resellers we are not able to refund or exchange defective products under any circumstances.

CUSTOMER SERVICE HOURS

Monday - Friday

9 AM - 5 PM

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CONTACT

 1-800-316-6330

IMPORTANT NOTICE: These products are not sold for human consumption and are in accordance with CPSA, 15 USC § 2051-2084, at §2057a, §2057b and §2068. Isobutyl nitrite is not to be confused with amyl nitrite, and nitrites in general are not to be confused with nitrates. Amyl nitrite is a prescription-only drug. All of our products contain highly pure isobutyl nitrite and are not controlled by the FDA.  All items are fully in compliance of labeling regulations.

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©2024 by: PUP JUICE GEAR LLC

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