PUP JUICE – PUP PLAY PUPPY HOOD (GREY)

We accept returns for domestic (USA) orders within 5 business days of receiving your order provided the items and packaging are being returned in their original condition and the buyer arranges and purchases the return shipping.

We do NOT accept returns for international orders for any reason.

Our goal is to provide our customers with safe and quality products, however for safety and security we do not open or test any of the products we sell. If you receive a defective product, we will do our best to assist you in contacting the manufacturer but as resellers we are not able to refund or exchange defective products under any circumstances.

Shipping Cost are charged at a flat rate of $10/order.
USPS – several classes.

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We ship all orders within 2 business days of receiving a cleared payment. While Zelle and Apple Pay are instant payment methods, ACH/E-check can take up to 3 business days to process. All orders are shipped priority mail. The average time to receive an order is 1 – 7 business days. We ask all customers to contact us if a package is still not received after 7 business days so we can investigate.

 ZELLE BANK (WILL NOT WORK WITH ZELLE APP)

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ZELLE APP

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APPLE PAY

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VENMO

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After your order, you will receive an order confirmation email with the payment methods accounts.

Once your payment is received, you will receive a confirmation that your order has been paid and is being prepared within the same business day or the next business day. If you would like immediate confirmation, please call us at 716 449 9350 Monday – Friday 9am – 5pm eastern time.

Thanks!